Customer relationship management (CRM) can be
used to "identify, retain and please the right kind of customer and to
foster their repeat usage." CRM synchronize sales, marketing,
customer service and technical support. Here are some of the popular CRM softwares
Sales force:
Salesforce.com is the market
leader among cloud-based CRM providers. They serve a wide range of industries
and business sizes. Because the system is Web-based, users can access this
powerful solution anywhere with Internet access.
SAP:
With SAP,
company can gain unprecedented customer insight with Big Data analytics – and
leverage the insights to drive seamless customer engagements across all
channels, including social media and mobile. Run marketing with speed and
agility; react quickly to convert on opportunities.
Infusion Soft:
Built for small- and
medium-sized sales and marketing teams, Infusionsoft offers tools for managing
customer relationships from contact to conversion. They serve users in a
variety of industries from health care to hospitality.
